Care.fi

CareFi is a leading Indian fintech company specializing in healthcare financing solutions.Operating at the intersection of financial technology and healthcare, CareFi addresses the acute working capital challenges faced by hospitals, clinics, medical practitioners, and allied healthcare suppliers across India.

Its technology-driven approach has earned it inclusion in analyst-curated expert collections for digital lending and recognition as a transformative player in healthcare finance. 

Core Products

1. RevNow :

• AI-powered platform for end-to-end insurance claim management.

• Automates every stage: patient admission, billing, discharge, pre- and post-authorization, and claim settlement.

• Reduces claim rejections, speeds up settlements, and minimizes revenue loss for hospitals.

• Enables 30-minute patient discharge after final billing.

• Integrates with hospital systems for real-time updates and cashless patient experience.

2. CareCred:

• Digital credit line and supply chain financing for hospitals and healthcare suppliers.

• Offers quick, hassle-free BNPL (Buy Now Pay Later) and invoice discounting.

• Provides 3-minute approval for working capital to buy drugs, consumables, and patient aids.

• Helps manage invoices and cash flow for hospitals and suppliers in one platform.

Business Model & Revenue Streams

CareFi operates a B2B (business-to-business) and B2B2C (business-to-business-to-consumer) model, generating revenue through a combination of:

• Financing Solutions: CareFi earns interest and service fees on its core lending products, such as supply chain financing, invoice discounting, receivables financing, and working capital loans provided to hospitals, clinics, and healthcare suppliers.

• Platform Fees: The company charges subscription or usage-based fees for access to its digital financial operating system (Healthcare OS) and AI-powered RCM platform, RevNow, which streamlines claims processing and revenue management for healthcare institutions.

• Transaction & Processing Fees: For services like early salary disbursements and rapid claim settlements, CareFi collects transaction-based fees from healthcare providers and, in some cases, from insurance partners.

Customer Segmentation

CareFi’s primary customers include:

• Mid-sized and small hospitals, especially those serving patients under government schemes like Ayushman Bharat and ESI.

• Medical practitioners and allied healthcare suppliers needing timely working capital and receivables financing.

• Large hospital chains seeking to optimize revenue cycles and reduce administrative overhead.

Growth Strategy

CareFi’s growth is driven by:

• Market Expansion: Targeting underserved hospitals and clinics across Tier 2 and Tier 3 cities in India, where working capital constraints are most acute3.

• Product Innovation: Continuous investment in AI, automation, and analytics to enhance its Healthcare OS and RCM platforms, ensuring faster settlements and greater transparency.

• Strategic Partnerships: Collaborating with leading hospitals, insurance providers, and healthcare networks to integrate its solutions into existing workflows.

• Operational Efficiency: Streamlining the entire claims-to-payments process, enabling hospitals to discharge patients within 30 minutes post-treatment and receive funds within 3–5 days, far outpacing industry norms.

Industry Comparison & Differentiators

Unlike traditional banks and generic fintech lenders, CareFi’s solutions are purpose-built for healthcare, addressing sector-specific pain points such as delayed insurance settlements, fragmented billing, and regulatory complexities. Its AI-powered RevNow platform and unified Healthcare OS distinguish it from competitors by offering:

• End-to-end, real-time claims management and cash flow reconciliation.

• Integration with hospital information systems (HIS), electronic health records (EHR), and existing billing infrastructure.

• Rapid settlement cycles and a true cashless experience for hospitals and patients, even for facilities not empaneled with major insurers.

Conclusion 

CareFi’s commitment to technological innovation, financial inclusion, and operational excellence positions it as a pivotal enabler in India’s healthcare transformation, with a business model designed for sustainable growth and sector-wide impact.