Cold Love Ice Cream

Cold Love Ice Cream is a fast-growing artisanal ice cream brand in India, renowned for its all-natural, handcrafted ice creams made in small batches. Cold Love operates in the premium food and beverage industry, targeting urban consumers who value quality, authenticity, and innovative flavors. Since its inception, the company has expanded its presence through a hybrid model of home delivery, retail cafés, and franchise outlets, serving key markets in Delhi-NCR, Hyderabad, Jaipur, Lucknow, Dehradun and Jodhpur, with plans for further national and international expansion.

Products & Services 

• Handcrafted Artisanal Ice Creams: Over 40 unique flavors, including classics, seasonal specials, vegan, sugar-free and dairy-free options, all made with 100% natural ingredients.

• Ice Cream Cakes & Desserts: Specialty ice cream cakes, mini bars, sandwiches and dessert jars for gifting and celebrations.

• Retail Cafés & Kiosks: Premium dine-in experiences at company-owned and franchise outlets in key urban markets.

• Home Delivery: Direct-to-consumer ice cream delivery through their website and major food delivery apps (Swiggy, Zomato) across multiple cities.

• Franchise Opportunities: Scalable franchise and master franchise models for entrepreneurs and partners.

• B2B Supply: Supplying ice cream to restaurants, hotels and catering services for food service industry clients.

Business Model & Revenue Streams

Cold Love Ice Cream operates on a multi-channel, hybrid business model that maximizes both reach and brand experience:

• Direct Sales: Revenue from ice cream sales through company-owned cafés, retail outlets and pop-up stores in high-footfall areas such as malls, airports, and metro stations.

• Home Delivery: Strong D2C (direct-to-consumer) presence via its own website and major food delivery platforms like Swiggy and Zomato, enabling customers to order ice cream for home delivery in multiple cities.

• Franchise Model: Expansion through franchise and master franchise partnerships, with franchisees paying upfront fees, royalties, and sourcing all ice cream stock centrally to ensure quality and consistency. Franchise formats include kiosks and full cafés, with rapid ROI and support from the Cold Love team.

• B2B Sales: Supplying ice cream to restaurants, hotels and catering services, expanding the brand’s footprint in the food service industry.

• Specialty Products: Sales of ice cream cakes, mini bars, sandwiches and limited-edition flavors, catering to gifting and festive occasions.

Customer Segmentation

• B2C: Urban families, young professionals, health-conscious consumers and dessert enthusiasts seeking premium, clean-label ice cream experiences.

• B2B: Restaurants, hotels, event caterers and franchise partners looking to offer unique, high-quality desserts.

Growth Strategy

• Franchise & Master Franchise Expansion: Aggressively growing through franchise models in every territory, with plans to open 20–25 outlets in Delhi-NCR and expand to at least 10 cities nationally, followed by international markets such as the Middle East, Sri Lanka, Canada and the UK.

• Product Innovation: Continuously updating the menu based on customer feedback, seasonal ingredients and market trends, including vegan and sugar-free lines.

• Brand Experience: Focusing on curated customer experiences through high-quality cafés, pop-ups and interactive marketing.

• Sustainability & Local Sourcing: Emphasizing sustainability by sourcing ingredients from Indian farms and promoting eco-friendly practices