Delhivery

Delhivery is a logistics tech company that’s been transforming how goods move across India. Operating in the $400+ billion logistics and supply chain industry, the company sits at the intersection of technology and large-scale physical infrastructure  and that’s where it shines. Delhivery caters to a wide range of customers. They serve B2B, B2C, and D2C clients  essentially anyone who needs things shipped, tracked and delivered efficiently. They’ve built an ecosystem  powered by proprietary tech that tracks, predicts and optimises how things move. 

Core Products and Services

• Express Parcel Delivery: This is the everyday bread and butter for Delhivery. From delivering your online shopping orders to moving inventory for retailers, they handle parcel shipments with speed and scale.
• Warehousing & Fulfilment: The company goes far beyond just shipping things. They also provide warehousing and fulfilment, which means they can store, pack and ship products on behalf of businesses.
• Cross-Border Logistics: Delhivery also enables Indian sellers to ship globally. Their cross-border service covers everything from documentation and customs to last mile delivery abroad.
• Logistics Technology Platform: One of the smartest things Delhivery did was build its own logistics software. This platform powers everything route planning, real-time tracking, demand forecasting.

Business Model and Revenue Streams

• Parcel Revenue: The company earns a significant share of its revenue from parcel delivery whether that’s shipping for e-commerce platforms, online stores, or businesses with regular logistics needs. Each shipment adds to the bottom line.
• Fulfilment Services: Delhivery’s warehouses and fulfilment centres generate steady income from companies using their infrastructure to handle orders. These clients pay for storage, order picking, packaging and returns making this a recurring and scalable revenue stream.
• SaaS and Platform Licensing: Since their tech stack is custom-built and incredibly efficient, Delhivery licenses its logistics platform to other businesses. These tools used for tracking, planning and operations are a growing stream of revenue through SaaS models.
• Cross-Border Shipping Income: International shipping is another growing contributor. With more Indian brands selling overseas, Delhivery earns by managing everything from customs clearance to global delivery, acting as a full-stack export logistics partner.