Droom is a tech and AI-driven 21st-century futuristic online platform revolutionizing the Indian automotive market. Droom is the only online automobile platform in India that sells both used and new automobiles . Droom has helped 2.5million+ customers buy, sell, finance, insure, or inspect/certify vehicles with trust, convenience, and peace of mind backed by Droom’s managed marketplace platform and proprietary tech & AI-driven ecosystem of products and services.

Products and Services

Vehicle Marketplace

• New and Used Vehicles: Droom provides access to India's largest selection of automobiles, including over 290,000 vehicles across various categories such as cars, bikes, scooters, and even planes. This extensive inventory is available in over 1,100 cities.

• User-Friendly Platform: The platform allows users to browse, compare, and purchase vehicles online, providing a seamless experience from search to delivery.

Vehicle Inspection and Certification

• Rigorous Inspections: Each vehicle undergoes a proprietary 1,100-point inspection process to assess its condition, history, and pricing. This ensures that buyers receive reliable information about the vehicles they are considering.

• Certification Services: Vehicles listed on Droom come with certification reports that enhance buyer trust and confidence in their purchase.

Pricing Tools

• Orange Book Value (OBV): Droom utilizes its patented OBV pricing engine to provide fair market values for used vehicles. This tool takes into account various factors such as make, model, age, condition, and market demand.

Financing and Insurance

• Loan Assistance: Droom offers financing options for buyers through partnerships with financial institutions, making it easier for customers to secure loans for their vehicle purchases.

• Insurance Services: The platform facilitates insurance services for vehicles, ensuring that buyers can protect their investments conveniently.

Fulfillment Services

• Home Delivery: Droom provides doorstep delivery services for purchased vehicles, enhancing the convenience factor for buyers.

• Return Policy: Buyers can return the vehicle before making full payment if they are not satisfied with their purchase.

Seller Services

• Individual Seller Support: Droom enables individual sellers to list their used vehicles on the platform and connects them with a network of over 20,000 dealers to ensure competitive pricing and quick sales.

Droom for SMEs

• Dealer Solutions: Droom offers tailored solutions for automobile dealers through a subscription model that includes vehicle valuation, inspection services, fulfillment, and marketing support.

Fleet Solutions

• Bulk Buying/Selling: Droom provides end-to-end solutions for fleet operators, including bulk purchasing of inspected and insured used vehicles along with ongoing maintenance services.

Rental Services

• Droom also offers vehicle rental services catering to corporate needs, employee transportation solutions, daily rentals, wedding car rentals, and self-drive options.

Droom's innovative approach combines technology with a vast network of services to create a trustworthy marketplace for both buyers and sellers in the automotive sector. This comprehensive ecosystem not only simplifies transactions but also enhances customer satisfaction through transparency and convenience.

Business Model & Revenue Streams

Droom's business model is primarily centered on facilitating transactions between buyers and sellers through its online platform. The company generates revenue through several key channels:

• Transaction Fees: Droom charges a percentage of the sale price when a vehicle is sold through its platform. This fee is generally lower than traditional dealership commissions, making it an attractive option for sellers.

• Listing Fees: Sellers pay a nominal fee to list their vehicles on Droom's platform. This fee varies based on the listing type and duration.

• Premium Services: Droom offers value-added services such as vehicle history reports, inspections, and warranties for an additional fee. These services enhance buyer trust and generate extra revenue.

• Advertising Revenue: The company partners with automotive brands and dealerships for advertising opportunities on its platform, creating another income stream.

• Subscription Packages: Frequent sellers can opt for subscription plans that provide benefits like discounted listing fees and priority placements.

Droom primarily targets B2C (business-to-consumer) customers but also engages with B2B (business-to-business) segments through partnerships with dealerships and financial institutions. Its growth strategy focuses on market expansion into new geographical regions, product innovation to enhance user experience, and strategic partnerships aimed at increasing service offerings.

Overall, Droom's innovative business model positions it favorably within the competitive landscape of the online automobile marketplace, allowing it to capitalize on emerging trends in digital commerce while maintaining a focus on customer satisfaction and trust.