Ecom Express

Ecom Express is a logistics and e-commerce delivery company that’s changing the way goods move across India. Sitting firmly within the booming logistics and supply chain industry which has already crossed the $250 billion mark—Ecom Express focuses on the fast-growing e-commerce segment. The company connects online sellers with customers across cities, towns, and even the most remote corners of the country. Ecom Express serves e-commerce marketplaces, D2C brands, and businesses of all sizes across India. Ecom Express serves - E-commerce Companies, D2C Brands and Small Businesses.

Core Services & Services

• All-in-One E-commerce Delivery: Ecom Express picks up parcels from warehouses and brings them straight to your door, handling every part of the journey from first pickup to final delivery.
• Managing Returns: If something needs to go back, they pick it up quickly and get it back to the seller, without hassle.

• Warehousing and Fulfillment: Ecom Express also stores products for online brands in special centers and makes sure items are shipped out fast when orders come in.
• Real-Time Tracking: Both buyers and sellers get updates, thanks to their tracking tech. No more guessing where your package is.

Business Model & Revenue Streams

• Delivery Fees: Most of their income comes from charging online sellers and marketplaces for every parcel they deliver. The price depends on where it’s going and how fast it needs to arrive.
• Handling Cash Payments: They also charge for managing cash payments, which includes collecting the money and handing it back to sellers.
• Warehouse Charges: Storing and shipping products for brands brings in extra revenue, with fees for storage, packing, and other small services.
• Tech Solutions: Their custom software and tracking integrations add another source of income, as sellers pay for tech-enabled services.
• Premium for Remote Deliveries: Reaching far-off, rural locations isn’t easy. Ecom Express often charges a bit more for these tough-to-reach deliveries, which boosts their earnings and helps more people in India shop online.