ePostBook

ePostBook is a tech-driven logistics and shipment booking platform that streamlines courier, postal and freight services for individuals, SME and enterprises. ePostBook operates in the transportation, logistics and supply chain sector, serving customers across India and facilitating global shipments. The platform addresses the need for a unified, digital solution to compare, book and manage shipments, making logistics accessible and efficient for both personal and business use.

Core Products & Services

• Marketplace for Shipping: Users can compare rates and book shipments with India Post and leading courier, logistics and freight companies for domestic and international deliveries.

• Doorstep Pickup & Delivery: Schedule pickups from home, office or other locations at any time, with end-to-end tracking.

• Unique Postal Address & PostBox Rental: Get a permanent virtual postal address and postbox, allowing users to receive mail anywhere without changing their address.

• AI-Driven Carrier Selection: Machine learning and AI help users choose the best carrier for their needs, optimizing cost and delivery time.

• Shipment Tracking & Record-Keeping: Lifetime tracking, analytics and digital record-keeping for all shipments.

• Business Tools: Bulk order management, compliance, analytics and integration for SMEs and enterprises.

Business Model & Revenue Streams

• Transaction Commissions: Earns a commission on every shipment booked through its marketplace, whether courier, postal or freight.

• Subscription Plans: Offers tiered plans (Individual, Small Business, Enterprise) with advanced features like unlimited record-keeping and postbox rental, often free or competitively priced to drive adoption.

• Value-Added Services: Revenue from premium features such as unique postal addresses, compliance automation and advanced analytics for business users.

• B2B Solutions: Provides white-label and enterprise logistics management tools for larger organizations, enabling custom integrations and reporting.

• Advertising & Partnerships: Monetizes through featured listings, carrier partnerships and potential advertising placements on the platform.

Customer Segmentation

• B2C: Individuals needing personal courier, postal or virtual address services.

• B2B: SMEs, e-commerce brands, consultants and enterprises requiring bulk shipping, logistics automation and compliance.

• Enterprise: Large organizations with complex, high-volume logistics needs.

Growth Strategy

• Market Expansion: Scaling to more Indian cities and expanding international shipping capabilities.

• Product Innovation: Investing in AI, machine learning and workflow automation for smarter logistics management.

• Partnerships: Collaborating with major carriers, e-commerce and fintech companies to broaden service offerings.

• Customer Experience: Focused on seamless, digital-first user experience and continuous platform enhancements.