Glamplus

Glamplus is an innovative SaaS-enabled B2B beauty marketplace transforming the $200 billion beauty and personal care (BPC) industry by digitizing and streamlining the operations of salons, spas, and beauty professionals actives across more than 15 cities, with a growing presence in Karnataka, Chhattisgarh, Odisha, and plans for further expansion in India and Southeast Asia.

Core Products and Services

• Salon & Spa Management Software: Glamplus offers a comprehensive SaaS platform that covers appointment scheduling, billing, inventory management, staff attendance, incentive management, analytics, and CRM integration.

• B2B Beauty Marketplace: The platform connects salons and spas with top-tier beauty brands and suppliers, enabling direct procurement of professional products without middlemen, ensuring better pricing and faster deliveries.

• Omnichannel Supply & Fulfillment: Glamplus supplies beauty and personal care products both online and offline, supporting retail beauty chains, supermarkets, and modern trade centers.

• Marketing & Customer Engagement: The software includes marketing tools such as email campaigns, social media integration, loyalty programs, and promotional campaigns to help businesses attract and retain customers.

• Analytics & Reporting: Advanced analytics help businesses track performance, optimize inventory, and make data-driven decisions.

Business Model

Glamplus operates as a SaaS-enabled B2B beauty marketplace designed for salons, spas, and beauty professionals, primarily in the SMB segment. The platform digitizes and streamlines business operations for its clients by providing tools for appointment booking, inventory management, customer engagement, and marketing. It also connects salons and spas with top beauty brands for direct procurement of products, cutting out middlemen and optimizing supply chains for faster, more cost-effective fulfillment.

Customer Segmentation

• B2B: Small, medium, and large salons, spas, and retail beauty chains seeking operational efficiency and access to products.

• B2B2C: End customers booking beauty services or purchasing products via partner salons and the Glamplus platform.

• Suppliers: Beauty brands and product manufacturers looking to reach salons and spas directly.

Growth Strategy

• Geographic Expansion: Entering new tier I and tier II cities and planning international market entry, especially in Southeast Asia.

• Product Diversification: Adding new features like virtual consultations, personalized recommendations, and expanding product categories.

• Strategic Partnerships: Collaborating with leading beauty brands and forming alliances with retail and modern trade outlets.

• Technology Investment: Continuous upgrades to the SaaS platform, improved analytics, and enhanced customer experience.

• Customer Acquisition & Retention: Focused marketing, referral programs, and loyalty rewards to grow and retain its client base.

Conclusion

Glamplus is redefining the beauty and wellness industry in India by offering a comprehensive, tech-driven platform that empowers salons, spas, and beauty professionals to digitize, streamline, and grow their businesses. With a robust SaaS-enabled marketplace, multi-channel revenue streams, and a relentless focus on innovation and customer satisfaction, Glamplus is well-positioned for sustained growth and leadership in the B2B beauty tech space—making it a compelling opportunity for investors, researchers, and industry professionals alike.