HexaHealth

HexaHealth is a leading HealthTech platform in India, specializing in streamlining and digitizing the entire surgical care journey for patients. HexaHealth operates at the intersection of healthcare and technology, aiming to bring transparency, accessibility, and efficiency to the surgical experience across the country. The company’s core offering is a one-stop solution for patients requiring surgery, covering every step from doctor and hospital discovery, AI-powered recommendations, hassle-free hospital admissions, insurance and financing support, to post-surgery recovery and care.

 Core Products & Services

• AI-Powered Doctor & Hospital Matching: Helps patients find the best surgeons and hospitals based on their needs and insurance.

• Free Consultations & Second Opinions: Offers expert medical advice and second opinions at no cost.

• Personal Care Buddy: Assigns a dedicated coordinator to assist patients through every step of the surgical process.

• Hospital Admission & On-Ground Support: Manages paperwork, admissions, and logistics for a hassle-free hospital experience.

• Insurance & Financing Assistance: Provides support for insurance claims, cashless approvals, and easy medical loans/EMIs.

• Post-Surgery Care: Arranges follow-up appointments and recovery support after surgery.

• Patient Education: Delivers reliable health information through articles and videos.

Business Model & Revenue Streams

HexaHealth operates primarily on a B2B2C (business-to-business-to-consumer) model. The company’s main revenue stream comes from charging platform fees to partner hospitals for each successful patient referral and surgery facilitated through its platform. Hospitals benefit from increased patient inflow and streamlined admission processes, while patients receive comprehensive support at no direct cost.

• Platform Fees from Hospitals: HexaHealth earns commission-based fees from its extensive network of partner hospitals, including top chains like Fortis, Artemis, CK Birla, Apollo, and others.

• Ancillary Services: The platform also provides value-added services such as diagnostic bookings, medical loan facilitation, insurance assistance, and post-surgery care, which may generate additional revenue through partnerships and service integrations.

• Consultation and Coordination: While patient consultations and care coordination are primarily offered free to end-users, these services help drive volume and engagement, indirectly boosting revenue through increased hospital referrals.

Growth Strategy

• Market Expansion: Rapidly expanding its hospital and doctor network across major Indian cities, with plans to penetrate further into Tier 2 and Tier 3 markets.

• Product Innovation: Investing in AI-powered recommendation engines and digital tools to enhance patient experience and operational efficiency.

• Strategic Partnerships: Collaborating with leading hospital chains and insurance providers to strengthen its ecosystem and service offerings.

• Operational Efficiency: Maintaining a capital-efficient model with a focus on sustainable, operationally positive growth, as evidenced by its low burn rate and month-on-month revenue increases.

Conclusion

HexaHealth has rapidly established itself as a frontrunner in India’s digital health and surgical care ecosystem. Its innovative, patient-first business model, robust technology infrastructure, and strategic partnerships position it for continued growth and industry leadership. For investors, researchers, and industry professionals, HexaHealth represents a scalable, capital-efficient, and tech-driven solution in the vast and growing Indian healthcare market.