Porter

Porter is India’s largest tech-enabled intra-city logistics marketplace, revolutionizing urban goods transportation . Porter was address to inefficiencies in last-mile and first-mile delivery for businesses and individuals. Over the past decade, Porter has expanded its operations to more than 22 major Indian cities, including Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Ahmedabad, Pune, Surat, Jaipur and Kolkata, serving over 5 million customers and partnering with more than 150,000 driver-partners. Porter is well positioned to capture the expanding opportunities in India’s $40 billion intra-city logistics market.

Core Products & Services

• On-Demand Goods Transport: Users can book mini trucks, tempos, electric vehicles and two-wheelers for intra-city and intercity deliveries, handling everything from small parcels to large relocations.

• Porter Enterprise: A centralized logistics platform for businesses, providing smart solutions for bulk transportation, distribution and supply chain management, with features like unified trip details, prepaid wallet payments, and multi-user access.

• Packers & Movers: Professional relocation services for homes and offices, ensuring hassle-free shifting.

• Intercity Courier Services: Reliable parcel delivery to over 19,000 pin codes via surface and air, catering to both B2B and B2C customers.

• Real-Time Tracking & Multi-Stop Deliveries: Advanced app features that allow customers to track shipments live and add multiple stops to a single booking, enhancing convenience and transparency.

Business Model & Revenue Streams

• Commission on Deliveries: Porter charges up to 30% commission from driver-partners for each successful delivery. The fare is calculated based on distance, vehicle type, goods type and additional services like loading/unloading.

• Rental Services: Offers vehicle rentals for specific time durations, generating additional income from customers who need vehicles for extended periods.

• Enterprise Solutions: Porter Enterprise provides centralized logistics management to businesses, charging service fees for bulk transportation, supply chain optimization, and value-added features like real-time tracking and multi-user access.

• Packers & Movers & Courier Services: Revenue from professional relocation and intercity courier services, targeting both B2B and B2C segments.

• Channel Partnerships: Collaborates with other logistics providers and channel partners for courier pickups and deliveries, earning a share of the revenue.

Customer Segmentation

• B2B: SMEs, large enterprises, e-commerce merchants, supermarkets and Kirana stores rely on Porter for bulk and regular goods transportation.

• B2C: Individual customers use Porter for home shifting, small parcel deliveries and personal logistics needs.

• Enterprise Clients: Over 5,000 enterprise clients use Porter’s centralized logistics solutions for supply chain management.

Growth Strategy

• Geographic Expansion: Porter continues to expand into new Indian cities and deepen its presence in existing markets.

• Product Innovation: Introduction of electric vehicles, multi-stop deliveries and advanced tracking tools to enhance service quality and sustainability.

• Partnerships & Integrations: Collaborates with retailers, D2C brands and logistics partners to enable direct deliveries and optimize supply chains.

• Future Technologies: Exploring drone deliveries and other innovative logistics solutions to stay ahead in the evolving market.