Pype

Pype AI is a Bengaluru-based healthcare technology startup that develops voice-based artificial intelligence agents designed to automate patient communication for hospitals and clinics.

Core Products and Services

• Voice-based AI agents serving as AI front desk for hospitals and clinics

• Automated patient appointment scheduling, rescheduling, and confirmations

• Pre-procedure instructions and preparation reminders

• Post-discharge follow-ups and chronic care check-ins

• Medication adherence reminders and lab result notifications

• 24/7 patient support and billing reminders

• Multi-language support including Indian English, Hindi, and Kannada

• Whispey, an open-source observability platform for AI safety, compliance, and performance monitoring

• Integration capabilities with major electronic medical record (EMR) systems (Epic, Cerner, Zocdoc)

• Specialty-trained voice AI agents with clinician feedback features during live calls

Business Model and Revenue Streams

• SaaS-based subscription model charging hospitals and clinics for platform access and AI agent services

• Per-patient or per-interaction based pricing for automated patient communications

• Enterprise contracts with hospital chains and clinic networks

• Revenue from premium features including advanced EMR integrations and custom language support

• Potential partnerships with healthcare IT vendors for white-label solutions

• Quick deployment model enabling hospitals to go live in days rather than months, reducing onboarding friction and increasing customer acquisition

• Value proposition based on operational efficiency gains: reducing no-shows by 60%, cutting administrative hours by 40%, and enabling AI to handle 85% of patient queries without human intervention