SecureNow

SecureNow is a tech-enabled insurance broker specializing in commercial insurance distribution for small and medium enterprises (SMEs) and mid-market clients. The company combines proprietary technology platforms with expert insurance advisory services to simplify the insurance buying process and provide comprehensive claims support, positioning itself as a one-stop solution for all commercial insurance needs.

Core Products & Services

• Group Health Insurance: Comprehensive employee benefits coverage with multiple tiers (Bronze, Silver, Gold) including hospitalization, OPD, telemedicine, wellness programs, and digital claims management through mobile app

• Property Insurance: Building and contents coverage, loss of rent, and asset protection for commercial establishments

• Marine & Cargo Insurance: Transit insurance, warehouse coverage, and cargo protection for businesses involved in logistics and trade

• Liability Insurance: General liability, professional indemnity, cyber liability, and specialized commercial liability covers addressing business-specific risk exposures

• Employee Benefits Products: Workmen compensation insurance, group personal accident insurance, group superannuation, and EDLI coverage

• Online Insurance Purchasing Platform: Self-service portal enabling SMEs to compare quotes from multiple insurers, purchase policies online, and receive cover notes within 24 hours

• Claims Management Services: End-to-end claims support including documentation preparation, surveyor coordination, TPA liaison, claims tracking, and dedicated 24/7 helpline

• Mobile App Services: Integrated platform for policy management, claims filing, eCard access, premium float management, and communication with relationship managers

• Risk Diagnostic Tool: AI-powered cross-selling tool analyzing industry-specific top risks and recommending appropriate insurance products with quote calculators

• CRM Dashboard & HR Portal: Centralized platform for managing corporate policies, endorsements, renewals, and employee data across multiple insurance lines

Business Model & Revenue Streams

Business Model – Tech-Enabled B2B Insurance Broker with Full-Service Claims Support

• Licensed insurance broker aggregating products from all private and public sector insurers; provides comparative quotes enabling clients to achieve optimal price-benefit combinations

• Serving SMEs (10-500 employees, annual revenue up to ₹200 crore) and mid-market businesses through direct online platform and dedicated relationship management

• Technology-first operations with proprietary mobile app, online CRM dashboard, and risk diagnostic tools enabling high self-service adoption (one in every seven customers completes transactions without human assistance)

• Full-service model providing quote comparison, policy placement, comprehensive claims support, and ongoing relationship management across all insurance lines

• Net retention rate exceeding 100% indicating strong customer stickiness and cross-selling success

• Insurance Brokerage Commissions: Primary revenue from comparative distribution across group health, property, marine, liability, and employee benefits insurance; commissions scale with policy placements and premium volumes

• Corporate Advisory Fees: Professional fee-based services for risk assessment, insurance plan design optimization, and annual premium renewal consultation

• Claims Handling Commissions: Revenue from claims management services and coordination fees for end-to-end claims facilitation

• Digital Platform Licensing: Emerging B2B revenue from licensing proprietary mobile app and CRM technology to corporate clients and insurance partners

• Bulk/Institutional Revenue: Volume-based revenue from corporate group insurance renewals and multi-line consolidation improving customer lifetime value