Vahak

Vahak is a digital logistics marketplace transforming India’s $250 billion road freight sector. Co-founded by IIT graduates Karan Shaha and Vikas Chandrawat, the platform connects shippers with a network of 1.5 million+ verified transporters, including truck owners, brokers and SMEs, across 10,000+ cities. Vahak’s mission is to digitize India’s fragmented logistics ecosystem, which contributes 14% to GDP, by addressing inefficiencies like low truck utilization (historically 12–15 days/month) and payment fraud.

Key Milestones

• 2022: Raised $14 million Series A led by Nexus Venture Partners.

• 2023: Partnered with Coverstack (insurance) and MediBuddy (healthcare), expanding its ecosystem.

• 2024: Achieved 32x revenue growth (FY23: ₹53.7 crore vs. ₹1.68 crore in FY22) and onboarded 500k+ monthly active users.

Core Products and Services

• Digital Marketplace: Free-to-use platform for booking trucks, trailers, and LCVs, with GST/Aadhaar-verified transporters.
• Vahak Payments: Escrow-based payment gateway ensuring secure transactions, reducing advance payment defaults by 70%.

Value-Added Services (VAS):

• Insurance: Motor and cargo insurance via Coverstack integration.
• Healthcare: Free teleconsultations for truckers through MediBuddy.
• GPS Tracking: Real-time shipment monitoring.

Business Model & Revenue Streams

• Transaction Commissions (Planned): Future fees on load bookings, targeting 1–2% of GMV as India’s logistics digitization accelerates.

• Subscription Fees: Premium features like advanced analytics and priority support for enterprise clients (under development).

• VAS Revenue: Margins from insurance, GPS and spare parts sales (15–20% of projected FY24 revenue).

• Advertising: Sponsored listings for transporters and logistics SMEs.

Customer Segmentation

• B2B (85%): SMEs, manufacturers, and wholesalers requiring cost-effective freight solutions.

• B2C (15%): Individual truck owners and drivers accessing VAS.

• Geographic Mix: 70% revenue from Tier 2–4 cities; 30% from metros.

Top Clients & Partnerships

• Coverstack: Provides embedded insurance, targeting 500k+ monthly users with motor/cargo coverage.

• MediBuddy: Offers healthcare access to 600k+ truck drivers, enhancing loyalty.

• Investors: Nexus Venture Partners, RTP Global and Leo Capital provide capital and sector expertise.

• Government Initiatives: Aligns with India’s PM Gati Shakti infrastructure plan to reduce logistics costs from 14% to 8% of GDP.

Future Outlook & Strategic Priorities

• Product Expansion: Launching cargo insurance and premium load-booking tiers in 2024.

• Geographic Penetration: Targeting 10 million users by 2025, focusing on rural last-mile connectivity.

• Tech Innovation: AI-driven demand forecasting and blockchain-based supply chain tracking (piloting Q4 2024).

• Regulatory: GST compliance changes and evolving digital payment norms.