Wendor

Wendor is a smart retail automation company operating in the broader vending technology and retail automation industry—a space that’s part of India’s booming consumer tech sector, now crossing the $150 billion mark. Wendor is reimagining how people access snacks, beverages and even essentials without human involvement but with full intelligence. Their customer base is a blend of business-to-business (B2B) clients like corporates, co-working spaces, hospitals, hostels, and even direct consumers who interact with their machines daily. It’s unique value proposition is that  their deep integration of AI-powered software with hardware, enabling businesses to remotely manage inventory, analyse user behaviour and scale fast.

Core Products and Services

• Smart Vending Machines: Wendor offers fully automated vending machines that aren’t stuck in the past. These are modern, sleek and more importantly—smart. Built for high footfall environments, they come with real-time inventory tracking, payment integration (UPI, cards, wallets—you name it).
• Software for Vending Management: Beyond machines, Wendor’s software platform is the real powerhouse. It gives businesses complete control—live dashboards, sales reports, refill alerts, user insights and even custom promotions. 
• Custom Branding & Personalisation: Wendor also helps clients customise the machines to reflect their brand—whether it's colours, digital screens, or interactive UI. This service goes a long way for corporates and event venues who want vending that blends in or stands out, depending on the need.

Business Model and Revenue Streams

• Vending Machine Sales: One of Wendor’s primary revenue channels is pretty straightforward: they sell smart vending machines to businesses. These buyers range from offices and airports to malls and hostels. 
• Vending as a Service (VaaS) Subscriptions: The VaaS model is a key part of Wendor’s recurring revenue strategy. Clients pay a regular fee for machine usage and full-stack service, making vending accessible without a large upfront investment. 
• Product Margin Revenue: In many cases, Wendor handles product stocking themselves. This means they earn a share of every snack or beverage sold through their machines. It might seem like small margins, but across hundreds (or thousands) of machines, it adds up fast.
• Software Licensing: For clients who already own vending machines but want smarter management, Wendor licenses out their software platform. This brings in another revenue stream without needing to deploy physical units.
• Customisation Services: From branded wraps to digital interfaces, Wendor also makes money offering design and branding services. Especially at conferences, airports and hospitality spaces, this premium touch is in high demand.