Xindus

Xindus is a Gurugram-based technology startup, specializing in cross-border trade enablement for Indian small and medium enterprises (SMEs). Operating in the logistics and trade technology sector, Xindus has rapidly established itself as a leading full-stack platform for export-import businesses, with a mission to democratize global trade and empower Indian SMEs to compete internationally.

Core Products & Services

Xindus delivers a comprehensive suite of digital solutions for SMEs engaged in cross-border trade, including:

• XindusOne: An integrated digital platform for seamless order fulfillment, international shipping, trade compliance, financial flows, and returns management

• Xindus OS & Xindus Logistics Network: Unified digital infrastructure for logistics, trade finance, compliance, and marketplace expansion

• International Shipping & Logistics: End-to-end shipping solutions with real-time tracking, predictive analytics, and cost optimization

• Trade Finance & Compliance: Assistance with global trade regulations, documentation, and financial management

• Marketplace Expansion: Integration with over 200 global marketplaces, enabling Indian exporters to reach new international customers

Unique Value Proposition

Xindus stands out by offering a one-stop, tech-driven platform that streamlines every aspect of international trade for SMEs. Its solutions reduce operational complexity and costs by up to 20%, provide access to advanced logistics and compliance tools, and enable businesses to scale globally without the traditional barriers of red tape and fragmented services.

Business Model & Revenue Streams

Xindus operates on a B2B SaaS and transaction-based model, monetizing its platform and services through:

• Subscription Fees: SMEs and exporters pay for access to XindusOne and related digital tools, including compliance, analytics, and marketplace integrations

• Transaction/Service Fees: Revenue is generated from logistics, shipping, trade finance, and returns management services provided through the Xindus Logistics Network

• Marketplace Commissions: Xindus earns commissions by facilitating marketplace expansion and integrating sellers with global e-commerce platforms

• Value-Added Services: Consultancy, supply chain optimization, warehousing, and strategic support for international trade

Customer Segmentation

• B2B Focus: Indian SMEs across sectors such as apparel, home decor, jewelry, health, wellness, and D2C brands

• Target Profile: Export-oriented businesses seeking to expand globally, particularly those facing barriers in logistics, compliance, and market access

Growth Strategy

• Market Expansion: Deepening presence in the India–US corridor and expanding into the UK, Canada, Australia, Europe, and the Middle East

• Product Innovation: Enhancing the XindusOne platform with AI, automation, and integration of financial flows to further reduce trade friction

• Customer Base Scaling: Aiming to grow from 1,000 to 10,000 SME customers and increase GMV from $30 million to $200 million within 18 months

• Strategic Partnerships: Collaborating with global marketplaces and logistics providers to extend reach and service depth

• Operational Excellence: Investing in technology, talent, and infrastructure to ensure scalable, reliable, and cost-effective service delivery

Conclusion

Xindus is redefining cross-border trade for Indian SMEs through its full-stack digital platform, cutting-edge logistics solutions, and commitment to making global commerce accessible and cost-effective. With strong investor backing, rapid customer growth, and a clear focus on technological innovation, Xindus is poised to become a cornerstone of India’s export-led growth story—offering investors, researchers, and industry professionals a compelling case study in the future of digital trade enablement.