Privacy Policy

Your privacy is important to us, so one21.ai , a company based in India, has created the following Privacy Policy ("Policy") to let you know what information we collect when you visit our Site https://one21-ai.vercel.app/ ("Site"), why we collect it, and how we use it. The terms "You," "Your," "Yours" and "User" refer to the entity/person/organization using our Site. When this Policy mentions "We," "Us," and "Our" it refers to one21.ai and its subsidiaries and affiliates. This Privacy Policy is governed by our Terms of Services. For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at growth@one21.ai.

Last Revised: January 15, 2025.

Information We Collect From You

We collect the information you provide to us, necessary for the adequate performance of the contractual arrangement between you and us, and to comply with our legal obligations.

  • Account Signup Information: Email, Name, Username, Surname.

  • Communications, Chats, Messaging: Information about your communication and any information you provide or disclose.

  • Login Information: Authentication Data for logging into our account.

  • Other Personal Information Provided by You: Data from surveys, feedback, financial information, user-generated content, device information, usage data, location data, communication data, cookies and tracking technologies, social media integration, analytics data, third-party data, additional data collected for enhanced user understanding.

Information We Collect Automatically

We may collect information, including your personal information, about the way you act on our site, the services you use, and how you use them.

  • Log Data and Device Information: Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data.

  • Tracking Technologies and Cookies: Cookies, phone model, device operating system.

  • Geo-Location Data: Information about your approximate location based on data such as your IP address.

  • Usage Information: Data collected through "Google Analytics" about your interactions with the site.

  • Publicly Available Personal Information.

The Way We Use Your Information

We process your information adhering to general data processing principles.

  • To identify user.

  • To create account.

  • To create trusted environment.

  • To create statistics and analyze market.

  • To stay connected.

  • To customize marketing.

  • To send billing information.

  • To manage user orders.

  • To contact user.

  • To improve services.

  • To ensure data security and prevent fraud.

  • To comply with applicable laws.

  • To request feedback.

  • To post testimonials.

  • To provide support.

How We May Share Your Information

We may share your information with third parties that we use to provide and support our services.

  • Analytics: Google Analytics.

  • Where required by law or regulatory requirement, court order or other judicial authorization.

  • In response to lawful requests by public authorities, including for national security and law enforcement requirements.

  • In connection with the sale, transfer, merger, bankruptcy, restructuring, or other reorganization of a business.

  • To protect or defend our rights, interests, or property, or that of third parties; to investigate any wrongdoing in connection with our products and services.

  • To protect the vital interests of an individual.

Cookies

Cookies are small text files stored by your browser on your computer when you visit our site. We use cookies to improve our site and make it easier to use.

  • Authentication, Personalization, and Security: Cookies help us verify your account and device and determine when you logged in.

  • More information about how to delete cookies and other related information can be found at http://www.allaboutcookies.org/.

Information from Minors

This site and our services are not intended for or directed to persons under the age of 18.

  • We do not knowingly collect or ask for information from minors.

  • We will delete any information we discover is collected from a minor.

  • Contact us if you believe we might have information about a minor.

Sensitive Information

We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data, or data related to sexual orientation.

  • Do not send, upload, or provide us with any sensitive data.

  • Contact us if you believe we might have such information.

  • We have the right to delete any information we believe might contain sensitive data.

Payment Information

To order and use our services, we may require you to provide certain financial information to facilitate the processing of payments.

  • We do not store or collect your payment card details.

  • All payment data is stored by PhonePe. You may find their privacy policy here: https://www.phonepe.com/privacy-policy/.

Third-Party Links

Our site may have links to other websites.

  • Please review their privacy policies to learn more about how they collect and use your personal data, as we do not control their policies and personal data processing practices.

Retention

We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

  • We will retain your personal information as long as we need it to provide services to you, unless otherwise required by law or regulations.

Security

We have implemented security measures designed to protect the personal information you share with us.

  • Regardless of the measures taken by us, the transmission of information via the internet, email, or text message is not completely secure.

  • We do not guarantee absolute protection and security of your personal information.

  • Avoid providing us with sensitive information that could cause substantial or irreparable harm.

Your Rights

You are entitled to a range of rights regarding the protection of your personal information.

  • The right to access the information we have about you.

  • The right to rectify inaccurate information about you.

  • The right to object to the processing.

  • The right to lodge a complaint.

  • The right to erase any data concerning you.

Application of Policy

This Policy was created with the help of TermsHub.io and the Privacy Policy Generator and applies only to the services offered by our company.

  • Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results or sites linked from our site.

Amendments

Our Policy may change from time to time.

  • We will post any Policy changes on our site, and if the changes are significant, we may provide a more explicit notice.

  • Continued use of this site implies acceptance of the revised Policy.

Acceptance of This Policy

We assume that all users of this site have carefully read this document and agree to its contents.

  • If someone does not agree with this Policy, they should refrain from using our site.

  • We reserve the right to change our Policy at any time and inform users accordingly.

  • Continued use of this site implies acceptance of the revised Policy.

Further Information

If you have any further questions regarding the data we collect, or how we use it, please contact us.

  • 4th Floor, Office F 9, Pinnacle Business Park, Mahakali Caves Rd, Gundavali, Andheri East, Mumbai, Maharashtra 400093.

  • Email: growth@one21.ai .

  • Phone: +917059010203.

This privacy policy is subject to change without notice.

This privacy policy is subject to change without notice.